Frequently Asked Questions
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Q: What types of cleaning services do you offer?
A: We offer Regular Cleaning, Deep Cleaning, Packages for homes and apartments, Move-In/Move-Out Cleaning, and office cleaning.Q: Do you provide one-time cleaning or recurring services?
A: We offer both! You can schedule a one-time cleaning or set up weekly, bi-weekly, or monthly recurring services.Q: Are your cleaning products safe?
A: Yes, we use professional-grade, safe cleaning products that are effective and environmentally friendly.Q: Do I need to be home during the cleaning?
A: It’s not required. Many clients provide access instructions, and our team will ensure your space is cleaned to your satisfaction. -
Q: How do I schedule a cleaning?
A: You can book online, call us directly, or use our WhatsApp link for fast scheduling.Q: How much does cleaning cost?
A: Pricing depends on the size of your space and the type of cleaning. Contact us for a free, personalized quote.Q: What if I need to reschedule or cancel?
A: We request at least 24 hours’ notice for rescheduling or cancellations to avoid fees. -
Q: What is included in a regular cleaning?
A: Regular cleaning covers dusting, vacuuming, mopping, wiping surfaces, cleaning bathrooms and kitchens, and maintaining general tidiness.Q: What is included in a deep cleaning?
A: Deep cleaning includes all regular cleaning tasks plus detailed attention to baseboards, vents, behind appliances, and other hard-to-reach areas.Q: What is a move-in/move-out cleaning?
A: This service thoroughly cleans an entire property, ensuring it’s spotless and ready for new tenants or owners.Q: What is included in your Packages?
A: Our Packages combine regular and deep cleaning sessions for complete maintenance and thorough refreshes of your space.Q: What is included in your office cleaning?
A: Our Office Cleaning combines routine upkeep and detailed deep cleans to keep your workplace consistently spotless, refreshed, and professional—perfect for maintaining a healthy, welcoming environment for your team and clients -
Q: Are your cleaners insured and background-checked?
A: Yes, all our professional cleaners are fully trained, background-checked, and insured for your peace of mind.Q: What if I’m not satisfied with the cleaning?
A: Your satisfaction is our priority. We offer re-cleaning if any area doesn’t meet your expectations.