Frequently Asked Questions

  • Q: What types of cleaning services do you offer?
    A: We offer Regular Cleaning, Deep Cleaning, Packages for homes and apartments, Move-In/Move-Out Cleaning, and office cleaning.

    Q: Do you provide one-time cleaning or recurring services?
    A: We offer both! You can schedule a one-time cleaning or set up weekly, bi-weekly, or monthly recurring services.

    Q: Are your cleaning products safe?
    A: Yes, we use professional-grade, safe cleaning products that are effective and environmentally friendly.

    Q: Do I need to be home during the cleaning?
    A: It’s not required. Many clients provide access instructions, and our team will ensure your space is cleaned to your satisfaction.

  • Q: How do I schedule a cleaning?
    A: You can book online, call us directly, or use our WhatsApp link for fast scheduling.

    Q: How much does cleaning cost?
    A: Pricing depends on the size of your space and the type of cleaning. Contact us for a free, personalized quote.

    Q: What if I need to reschedule or cancel?
    A: We request at least 24 hours’ notice for rescheduling or cancellations to avoid fees.

  • Q: What is included in a regular cleaning?
    A: Regular cleaning covers dusting, vacuuming, mopping, wiping surfaces, cleaning bathrooms and kitchens, and maintaining general tidiness.

    Q: What is included in a deep cleaning?
    A: Deep cleaning includes all regular cleaning tasks plus detailed attention to baseboards, vents, behind appliances, and other hard-to-reach areas.

    Q: What is a move-in/move-out cleaning?
    A: This service thoroughly cleans an entire property, ensuring it’s spotless and ready for new tenants or owners.

    Q: What is included in your Packages?
    A: Our Packages combine regular and deep cleaning sessions for complete maintenance and thorough refreshes of your space.

    Q: What is included in your office cleaning?
    A: Our Office Cleaning combines routine upkeep and detailed deep cleans to keep your workplace consistently spotless, refreshed, and professional—perfect for maintaining a healthy, welcoming environment for your team and clients

  • Q: Are your cleaners insured and background-checked?
    A: Yes, all our professional cleaners are fully trained, background-checked, and insured for your peace of mind.

    Q: What if I’m not satisfied with the cleaning?
    A: Your satisfaction is our priority. We offer re-cleaning if any area doesn’t meet your expectations.